Orders are custom made Monday through Friday not including holidays. It takes approximately 4 days to process your order to a finished product. Standard shipping takes from 2 to 5 business days to arrive depending where you live in the United States. Express shipping is guaranteed second day, but most arrive next day.
Yes, orders can be placed by calling toll free 1-866-763-5873 Monday through Friday Mountain Time 10:00am to 6:00pm. If all of our representatives are busy, please leave a brief message including your name, area code and phone number and we will return your call as quickly as possible.
Yes, place your order through the website. Print whats in my cart page but will have to be amended with instructions for text outside and inside then send money order or cashiers check for ring total including $8.95 for priority or 15.95 for express shipping to:
Utah Gold & Silver
9730 N. Ferguson Dr.
Cedar Hills, UT 84062
There is an option to a debit card called a bank visa cash card which can be used like a debit card if you don't have the convenience of such as payment method. I understand most walmart stores sell a debit card for any amount that you may wish to add to that card.
These cards can be used at most any merchant stores including ours if it can be verified through our online security system. For a more secure shopping experience we recommend this approach. Money orders are of course an alternative to credit cards but sending money orders through the US postal service may become lost or stolen and the burden of proof is on the sender.
If you need to make a change to your order and have not confirmed your order on line yet you can edit the form by using the back button and entering the revised information. If you have confirmed your order please call 1-866-763-5873 or email sales@utahgs.com as soon as possible within 24 hours.
It is advised that you send your ring back to us to make sure it is sized properly and to maintain The integrity of your ring. Email us your authorization to use your credit card or include a money order in the amount of $25.95 for resizing and priority shipping back to you (2 to 5 days). Don't forget to
include new ring size and shipping address. Send to: utahgs.com, 9730 N.Ferguson dr., Cedar Hills, Utah, 84062
The best way to find your finger size is to visit a jewelry department of your choosing and have your finger gauged with a professional ring gauge. This should avoid the need to resize your ring and any resizing fee.
Another method for finding your finger size is to wrap a piece of paper or string around the knuckle. Then measure your results with a ruler and refer to the conversion chart by Clicking here.
A darkened background is oxidized sterling silver which turns the silver a dark grey or charcoal color on the raised border style ring, leaving the letters and design looking polished and shiny.
Darkened letters are oxidized sterling silver leaving the engraving a dark grey to charcoal color on the no border style and stepdown border style rings only.
The "green finger" is an allergic reaction to the sterling silver and happens to a small percentage of people. Solid silver is much too soft to make jewelry from, so the silver has a small amount of copper added in the refining process. The copper is what causes the reaction and generally will disappear in short time. Cleaning your ring and finger with a small amount of baking soda and water will hasten the disappearance of this reaction.
